Privacy Policy

Privacy Policy
Effective Date: 16 March 2026

iWearPremium, a division of TAEIG (PTY) LTD, respects your privacy and protects your personal information. This policy explains how personal data is collected, used, and protected when you visit our website or place an order.

This policy follows the requirements of the Protection of Personal Information Act of South Africa.

  1. Information Collected

The following information is collected when you use the website.

  • Personal information
  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information
  • Payment method
  • Transaction reference numbers

Payment card details process through secure third-party payment processors and never store on our servers.

  • Technical information
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website usage information
  • Pages viewed
  • Time spent on pages
  • Products viewed or purchased
  1. Purpose of Data Processing

Personal information processes for the following purposes.

  • Order processing and delivery
  • Customer communication regarding orders
  • Customer support requests
  • Fraud prevention and transaction verification
  • Improvement of website functionality
  • Marketing communication if the customer subscribed
  1. Legal Basis for Processing

Personal information processes based on:

  • Customer consent
  • Contract fulfillment when processing orders
  • Legal obligations under South African law
  • Legitimate business interests such as fraud prevention and service improvement
  1. Data Protection

Reasonable technical and administrative safeguards protect personal information.

Security measures include:

  • Secure hosting environments
  • Encrypted website connections
  • Trusted payment processing partners
  • Access control to customer information
  1. Information Sharing

Personal information shares only when required for business operations.

Information shares with:

  • Payment processors
  • Courier and delivery companies
  • Website hosting providers
  • Legal authorities when required by law

Personal information never sells or rents to third parties.

  1. Cookies

Cookies store small data files on your device to improve website functionality.

Cookies help with:

  • Shopping cart storage
  • User preferences
  • Website analytics
  • Login session management

Browsers allow disabling cookies through settings. Some website functions may stop working if cookies disable.

  1. Marketing Communication

Marketing emails send only when:

  • A customer subscribes to marketing communication
  • A customer completes a purchase

Every marketing email includes an unsubscribe link.

  1. Data Retention

Personal information stores only as long as required for:

  • Order records
  • Legal compliance
  • Tax reporting
  • Customer service records

After this period, data deletes or anonymizes.

  1. Customer Rights

Customers hold the right to:

  • Request access to stored personal information
  • Request correction of inaccurate information
  • Request deletion of personal information when legally permitted
  • Object to marketing communication

Requests may send to the contact address listed below.

  1. Third Party Websites

The website may contain links to third party websites. iWearPremium holds no responsibility for their privacy practices.

  1. Policy Updates

Policy updates may occur when business operations or legal requirements change. Updated versions publish on this page with a new effective date.

  1. Contact Information

Privacy related questions may send to:

Email: support@iwearpremium.com
Subject: Privacy Policy Inquiry

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